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Providing Service Since 1981
Phase One DJ Store has a small but very dedicated team, we may not be the largest outfit but we truly believe we punch well above our weight when comes to customers service and advice . DJ equipment and professional sound and lighting equipment is a not simple thing and we are more than happy to guide any of our customers through the mine field of what we can offer. We may have a web site but we are bricks and mortar shop that is fully stocked with loads of kit on demo with a dedicated team on hand to assist you get the right bit of kit.
Mike Stead :
Position : MD or THE BIG KAHUNA (this does not mean he sits in a big chair behind a desk).
Role: Everything from hoovering to purchasing
Likes: Cycling / DJing / House Music / Mrs Mike
Specialist subjects : Traktor / Rekordbox / Lighting / Sound
About: Mike has grown up in the business and took over the family run DJ store in 2003 and proceeded to take the business in to the digital era and started selling on the internet via www.djanddiscostuff.com. Mike really wanted to get the Phase One name out there and he was one of the first people to demonstrated DJ equipment on YOUTUBE with his on down to earth simple no nonsense approach the shop got a great reputation very quickly. Phase One went from strength to strength and went on to win a couple of local business awards for ecommerce. It was not long before the shop moved to new premises still the heart of the North East in Darlington with great access from Teesside / Middlesborough / Sunderland / Newcastle and surrounding areas like Durham. With extra space the brands on offer grew with names like Pioneer DJ, Electro Voice and American DJ to name a few all getting on board.
Mike Quotes: Service, service, service & People buy from People
Position : Company Secretary
Role : All things paperwork related.
Likes : Squash, horses, houses, my family, Mr.Stead
About : Thrown into the family business and take care of any thing paperwork related, wages, VAT etc, and anything that no one else likes to do. Also work in the shop looking after customers and answering the telephone, until its time for the school run.
Julie Quotes: Happy Happy Happy & Do It Now not TOMORROW ! it just won't do !
Position: External Sales & Installation Manager
Role: General day to day running of the business and focusing on External B2B Customers.
Likes: Power Tools / Alcohol / Heights
Specialists Subjects: Pro Audio & Lighting Sales & Installation
About: Nathan joined the company at the age of 12 as a Saturday lad, looking after customers, answering the telephone & picking up tips and tricks of the trade along the way. Nathan has been full time with us since he left school and 10 years on he has become a invaluable asset to the team. You can often find Nathan with a smile on his face doing what he loves best, out & about in the Phase One van all over the North of England from looking after our B2B customers to Up in a Cherry Picker installing equipment into venues or on the shop floor & the telephone.
Nathan Quotes: Good things come to those who go out and earn it!
Position: Sound & Light Installer
Role: Installing Pro audio and lighting systems
Likes: Fishing / Alcohol / Calzone Pizza
About: Matthew joined Phase One in 2016 as a part time installer, He has became an invaluable asset to the team as the installation department has blossomed over the past 3 years.
As an EX plummer and former DJ Matthew has brought some great skills to the table.Over time Matthew has became Nathan's right hand man,You will often find Matthew out in the Phase One van in his HI - VIZ across the North of England with Nathan pulling cables and fixing equipment to walls.
Matthew Quotes: No great thing is created suddenly.
Position: Internal Sales
Role: Sales / Customer Service
Likes: Music / Guitars / Work / Gigs
About: George joined the team just over a year ago as internal sales; George is from a musical background playing with different bands since the age of 13, with his musical background he has adapted significantly to work alongside the team and takes pride in his day to day routine of customer care and shop sales,looking after the warehouse, picking and packing orders to send too all our customers across the UK and learning tips and tricks of the trade along the way.
George Quotes: Make a customer, Not a sale.